UNIVERGE BLUE ENGAGE

A Highly Customizable Cloud-Based Contact Center Solution

Mô tả

Improves The Handling And Oversight Of Communications Through A Range Of Agent And Supervisor Contact Center Services.

  • Highly Flexible Solution Including Easy Deployment For Remote / Home Workers.
  • Scalable From The Smallest Call-Centric Teams To Large Omni-Channel Environments.
  • Streamlines Incoming Inquiries From Multiple Channels Using Smart Routing And Delivers Context To Agents For Optimal Customer Experience.
  • Compatibility With Most Crm And Erp Systems And Collaborative Apps.